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While building your bot, you can seamlessly use the power of AI to enhance the content in the dialogs. This provides personalized responses to your customers. AI Copilot lets you easily expand answers, rephrase answers, adjust tone, translate responses, fix grammar and spelling, or summarize conversations. |
Note: To ensure that the Agent Assist function can be used normally, first make sure OpenAI is connected
Step by Step Instructions:
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To enable a prompt, swipe the toggle of the prompt right so that it is available in the Messaging Console.
To disable a prompt, swipe the toggle left so that it is not available in the Messages Console.
Edit/Delete Prompts
You can click the button after the custom prompt to edit and delete.
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