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(2)From the left navigation menu, go to Inbox > Channels > SMS.
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Twilio SMS
a. Create a Twilio account
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You should see the following:
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Note: The”Name” is custom.
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(3) Once you've filled in the information in the CloudFon CX Twilio setup page, click Save
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Message Bird SMS
a. Click Add and choose Message Bird SMS from the drop-down list.
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You should see the following:
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c. Copy Message Bird settings to CloudFon CX
Copy your Message Bird API Key, Channel ID and Phone Number to the CloudFon CX Twilio setup page.
(1) Log in https://dashboard.messagebird.com.
(2) Click Bird icon, go to Dashboard page,
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On the Dashboard page, click Show, Message Bird API Key will display.
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(4) then click SMS,
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you can get Message Bird Channel Id.
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(5) Click edit icon,
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Phone Number will display.
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d. Once you've filled in the information in the CloudFon CX Message Bird setup page, click Save
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(3)The phone number is added. You can continue to add more phone numbers if you have more than one you want to manage using Cloudfon CX.
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