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You must have the following pre-requisites to integrate your Instagram professional account to Cloudfon CX:

  • An Instagram business account bound to a Facebook accountInstagram Professional account 

  • Instagram Professional Account linked to a Facebook Page

To learn how to link Instagram Professional Account to a Facebook Page, see this article.

Info

Once your Instagram account is successfully connected to your Facebook Page, go to Cloudfon CX Control Panel and configure the integration.

Facebook Account MUST bind an Instagram business account.

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