You can set your account and your agents' accounts to never log out, and also can customize automatic logout after several minutes of inactivity. This feature can effectively help protect account security.
Note: The minimum number of minutes can be set to 15 minutes, the maximum number can be set to 999 minutes, and the default display is 30 minutes.
Step by Step Instructions
(1)Log in to your Cloudfon CX Control Panel.
(2)From the left navigation menu, go to Global Settings > Security > Log-out Policy.
(3)Set the rule of log-out automatically.
You can set it to never log out or customize the logout time.