CloudCX connector hub provides integration with Instagram via the API for Facebook. The configuration is done server-side, in an easy and straightforward way. Let's follow the instructions step by step to complete the integration with Instagram.
If users in your system intend to utilize the Instagram channel, configuring this application setting is crucial!
Failure to do so may result in the user receiving a warning message from Meta when attempting to connect the Instagram.
Get your Instagram App ID and App Secret
Please reference How to initialize Instagram APP to get the App ID and App Secret
Configure Instagram application integration
Log in to the system administrator portal, click "Advance"> "Connector Hub Setting"> "Instagram" to enter the Instagram settings page.
Fill in the App ID and App Secret of your Facebook application into Client-id and Client-Secret, then click save. After that, the system will prompt you that Save successfully.
The following are tips for successful integration:
That's all the Instagram integration, and then you can connect your Instagram to inbox in your tenant！
Warning Message
This warning message indicates that the Meta Application on Instagram, configured on the System Connect Hub, is incorrect or invalid.
