A widget is a set of configurations that define the style of your chat button and visitor side windows. One widget has its specific widget code.
With CloudFon Omni-Widget, you can put a chat button onto multiple webpages by installing the same widget code onto all your webpages. If you want to put buttons of different looks onto different websites/webpages, you need to create multiple widgets and then add different codes of the widgets to the corresponding websites or webpages.
To do this, you need to first enable the Multiple widgets feature, create new widgets, customize the widget based on the style of the website/webpage, get and paste the code of the widget to the webpage.
Step by Step Instructions
（1）Log in your CloudFon CX.
（2）In the left navigation bar, go to Omnichannel Widget > My Widget, and then click Default Widget.
（3）Click “Manage”
（4）If you want to create your own Omnichannel Widget, click”Add”, and then fill in your Widget Name and Description.
（5）If you want to edit Omnichannel Widget: click”Edit” icon, and then fill in Widget Name and Description.
（6）Click “delete” icon, you can delete this Widget.
