On successfully enabling the 2FA setup of your account, you can now use the 2FA after verifying your Cloud CX credentials on the login page. Your site administrator can choose to skip the 2FA for agents and super-agents for 14 days.
Login using 2FA on Cloud CX Control Panel
To login using 2FA on Cloud CX Control Panel, follow these steps:
（1）On the User Sign In page, provide your Cloud CX credentials, and click Sign in.
The Input Authentication Code page appears.
（2）Enter the six-digit passcode sent to your email and click Verify.
Cloud CX confirms successful sign-in to your Cloud CX account.