8.6 How to Set up Authorization Credentials

The authorization credentials contain identity information that is needed to make authorization decisions when calling another web service.

Add Authorization Credentials

  • Login to your CX Control Panel.

  • From the left navigation menu, click Apps & Integrations.

  • Go to the Authorization Credentials and click Settings.

  • Click Add button, it supports three type Authorization Credentials.

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1. Basic Authorization Credentials

  • Enter the Basic Credential information and Click Save.

  • You can manage it in the list.

2. OAuth 2.0 Credential

  • Enter the information, and you can copy the Callback URL.

  • Click Authorize&Save button, then you Successfully created OAuth 2.0 credentials.

3. Authorization Header

  • Enter the information and Click Save.

  • Then you Successfully created Authorization Header credentials.