Two-Factor Authentication (2FA) is a security process in which two different authentication factors must be provided to verify your identity. It helps protect your CloudFon CX account from unauthorized access by adding a second-level security layer to your primary-level authentication. The 2FA process is not necessary for all sites. However, CloudFon CX suggests that it should be set up to enhance your account security further. With more robust security like 2FA, you can secure your customer's valuable data from unauthorized access and other cybercrime.
Set Up 2FA
If you are setting up the 2FA for the first time for your account, you can do it via CloudFon CX Control Panel.
To set up 2FA via CloudFon CX Control Panel, follow these steps:
（1）As an agent , log in to the CloudFon CX Control Panel.
（2）From the left navigation menu, go to your Global Settings > Security > Two-Factor Authentication.
（3）Set the Frequency of Two-Factor Authentication for Your Login
（4）Click Save
When set 14 days-skip, ff the agent clears the browser cookie or uses a different browser, it is no longer a trusted device or browser for logging in to the Control Panel. However, you can set every login as a default setting.