When setting up the SSO application, both you and your agents gain the ability to log in to CloudCX through a third-party application. This streamlines the process for your team, allowing them to seamlessly switch between various tools without the need to juggle multiple sets of login credentials.
1. SSO Application--Google
Select a Project, to click OAuth consent screen.
Fill in App name, User support email, application home page and Email Address, then click SAVE AND CONTINUE.
Click ADD OR REMOVE SCOPES.
Select Scopes.
Complete configuration
Click Credentials.
Click create credentials, and then click OAuth client ID.
Select Application type, then fill in Name, Authorized JavaScript origins and Redirect URIs
Note: Authorized redirect URIs can be obtained in CX system.
Obtain the Client ID and Client secret.
Enter the Client ID and Client secret.
2. SSO Application--Office 365
Login to https://entra.microsoft.com/#view/Microsoft_AAD_IAM/EntraHome.ReactView Add a new registration.
Fill in configuration, then click Register.
Note: The Redirect URI can be acquired within the CX system.
Click API permissions.
Select API permissions, and then click Update permissions.
Obtain Client ID.
6. Obtain Client Secret.
Enter the Client ID and Client secret.
3. Single Sign-On
（1）Click User Setting icon, then the following pop-up will appear:
（2）Click Single Sign-On. Select the third-party application you want to connect.
When you connect successfully, it will show the account.
And now you has been bound to the Office 365 account, you can log in the CloudFon by Office 365 account directly.
If you connect through the login page instead of User Setting for the first time, you need to bind an account after you connect to a third-party application.
4. SSO Warning Message
