Version: CX 3.2.3
Release Date: 31st, January 2024
Bug fixes
Fixed some existed bugs on Single Sign-On(SSO)
Fixed some existed bugs on Agent Console Inbox
Fixed some existed bugs on Ban List
Fixed some display bugs on Reporting
New Add Features
Add the function of Two-Factor Authentication（Authenticator）
Support connect with Telegram
Support ZOHO CRM/Salesforce custom integration
Support interactive WhatsApp message in workflow
Add the function of log-out policy
Improve Features
Optimized the pop-up prompts and buttons
Optimized the function of managing views
Optimized the UI of the workflow
Optimized the function of the file upload
Delete Features
N/A