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  • When you enter the system for the first timeUpon your initial login, you will be prompted to complete the setting of receive a prompt to set up the Email Server.

  • Here, we strongly recommend It is highly advised that you follow adhere to the prompts instructions provided to complete configure the configuration of Email Server! Email Server plays an important role in system management by alerting administrators when there is an exception in the system, sending relevant . This component is crucial for system management as it notifies administrators of any system exceptions, sends pertinent reports to administrators, and alerting alerts tenant administrators when creating tenantsduring tenant creation. Let's follow the instructions to complete proceed with the step-by-step guidance to finalize the Email Server setup step by step.

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Table of Contents

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Configure Mail Server

Currently, three email server configuration methods are supported: Custom SMTP Email Server, Gmail and Microsoft Office 365. Let's explain them one by one.

1. Use Custom SMTP

Follow these steps to complete the configuration of the Custom SMTP Server:

  • Sign in as System Administrator

  • Select the menu Advanced > Email Server Setting, and click the Mail Server tab.

  • Enter your SMTP server domain/address and port.

  • Reply to Email Address: the email of the sender.

  • Enter the username and password.

  • Select Encrypted Type: Select the Encrypted Type of your SMTP server, it can be None, SSL, TLS/STRTTLS.

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Note:  You can click test the configuration by clicking the "Test" button below after the configuration is completed to test whether . If the configuration is successful, if it is successful, there will be a success message will be displayed.

2. Use

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Gmail

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Before configure Gmail, please click "Go “Go to Config" Config” to complete the Gmail Integration setting, Please refer to Integrate with Gmail for details.

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Upon completing the Gmail integration, When you select selecting Gmail , and then click clicking on "Authorize" there will trigger a pop-up a Gmail authorization login screen, Please follow . Follow the instructions in the Gmail authorization within this window to complete finalize the authorization process. After the Once authorization is successfully completed, the configured Gmail mailbox can be used to send will be ready for sending messages.

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3. Use MS Office 365

MS Office 365 mailbox, or Exchange Online, is also a very well-known mail provider. Here we will show how to set the MS Office 365 mailbox as an SMTP Server.

Before configure MS Office 365, please click "Go “Go to Config" Config” to complete the MS Office 365 Integration setting, Please refer to Integrate with Microsoft Office 365 for details.

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Upon completing the integration with MS Office 365 integration, When you select selecting Microsoft Office 365 , and then click "Authorize" there will pop up and clicking on “Authorize” triggers a Microsoft authorization login screen, Please follow . Follow the instructions in within the Microsoft  Microsoft authorization window to complete finalize the authorization process. After the Once authorization is successfully completed, the configured Microsoft Office 365 mailbox can be used to send messages.

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Select Notification Events

Select the menu Advanced > Email Setting, and click the Notifications tab, where you can decide how to send the notifications. You can decide whether to send a Notification by turning on and off a Notification Event.

For example, you can enable or disable notifications when you create a tenant, which sends an email to the tenant owner.

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For more information on notification event configuration, please see configuration on the page.

Custom your Notification Template

For notification events, we support custom email templates here. Select the menu Advanced > Email Setting, and click the "Email Template" you can completely reinvent the email templates. For instance, you can take the default Welcome Email Template (the email that is sent out when a new tenant is created) and enter some of your own text, including some of your own links and even add an email from your name and the first and last name of the user, as configured in their tenant settings.

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is ready for sending messages.

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