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Single sign-on (SSO) is a user authentication tool that enables users to securely access multiple applications and services using just one set of credentials. CloudCX SSO allows your agents to sign in to CloudCX using a third-party application. That way your team can move between different tools and doesn't have to remember multiple sets of login credentials.

Table of Contents

Step-by-Step Instructions

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  1. Click on “Sign in with Google” or “Sign in with Office 365” to enter the Google or Office 365 login page.

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You also can connect to your Google or Office 365 account for SSO in your account Profile, you can find more details about SSO9.3.4 Single https://cloudfon.atlassian.net/wiki/spaces/CX/pages/282755145/10.4+Security+Setting#Single-Sign-On-(SSO).

If you want to disconnect your Google or Office 365 account for SSO, you need to go to your account Profile, you can find more details about SSO9.3.4 Single https://cloudfon.atlassian.net/wiki/spaces/CX/pages/282755145/10.4+Security+Setting#Single-Sign-On-(SSO).