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Cloudfon connector hub CloudCX Connector Hub provides integration with Gmail via the API for Google. The configuration is done server-side, in an easy and straightforward way. Let's follow the instructions step by step to complete the integration with Gmail. |
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Get your Gmail App ID and App Secret
Please reference How to initialize Gmail APP to get the App ID and App Secret
Configure Gmail application integration
Log in to the system administrator portal, click "Advanced"> "Application Settings"> "Gmail" to enter the Gmail settings page.
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Fill in the App ID and App Secret of your Gmail application into Client-id and Client-Secret, then click save. After that, the system will prompt you that Save successfully.
The following are tips for successful integration:
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If users in your system intend to utilize the Gmail channel or Gmail SMTP server, configuring this application setting is crucial. |
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Create A Project
To integrate with Gmail, you have to create a project in the Google Cloud portal. You can find more details about creating a project https://cloud.google.com/resource-manager/docs/creating-managing-projects?_gl=1*1etkyrs*_ga*Nzc1OTUzMzMxLjE3MjI0MTA4ODY.*_ga_WH2QY8WWF5*MTcyNDY2MjUyNi4yLjAuMTcyNDY2MjUyNi42MC4wLjA. .
Create A Project
Go to the Google Cloud portal.
Click on “Select a project”, and click on “NEW PROJECT” to create a new project.
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Enter a Project name for your project, click on “CREATE” to create it.
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After creating the project, click on “SELECT PROJECT” to configure.
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Create An App
Go to APIs & Services > Enabled APls & services, click on “ENABLE APIS AND SERICES”.
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Find the ”Gmail API“ card, Click on “ENABLE” to enable this API.
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Click on OAuth consent screen, select External User Type and click on “CREATE” to create an app for the project.
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In the OAuth consent screen step, enter the App name and User support email for this app.
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Enter your domain
your_domainto the Authorized domains, your email address to the Developer contact information, then click on “SAVE AND CONTINUE”.
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In the Scopes step, click on “ADD OR REMOVE SCOPES”, select the scope “…/auth/userinfo.email”and click on “UPDATE”, then click on “SAVE AND CONTINUE”.
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In the Test users step, click on “SAVE AND CONTINUE”.
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In the Summary step, click on “BACK TO DASHBOARD”.
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Click on “PUBLISH APP” to push the app to production.
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Configure the App
In the Credentials, click on “+CREATE CREDENTIALS” to select “OAuth client ID”.
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Select Web application from Application type, add the Authorized Redirect URL
https://your_cx_domain/api/v1.0/gmail/integration/callbackto the Authorized Redirect URIs, then click on “CREATE”.
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Once you create OAuth client ID, you will have to obtain the Client ID and Client Secret. These values will be required while setting up in the Connector Hub.
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Configure Gmail Integration in CloudCX
Log in to your system administrator portal https://your_cx_domain:9006, go to Advance > Connector Hub Setting > Gmail to configure.
Paste the Client ID & Client Secret to Client-id & Client-Secret, the Client ID & Client Secret obtain from OAuth client ID https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/edit-v2/52166920#Configure-the-App .
Copy the Authorized Redirect URL and paste to Authorized Redirect URIs https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/edit-v2/52166920#Configure-the-App .
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That's all the Gmail integration, now, you can connect your Gmail account to the Inbox > Channels > Email in your tenant https://cloudfon.atlassian.net/wiki/spaces/CX/pages/49283141/3.1.1+Email#Gmail or your SMTP server 9.2.2 Custom SMTP Server ！
Warning Message
This warning message indicates that the Gmail application, configured on the System Connect Hub, is incorrect or invalid.
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