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To access the CX CloudCX REST API, you have two authentication options: One for OAuth2 and another for API KEY(access token).

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OAuth Authentication

OAuth2 is a secure and widely accepted protocol for authorization. It allows the work order system to access resources from the service provider on behalf of the user, without sharing their credentials. The process involves several steps:

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  1. Log in to your CX Control Panel.

  2. From the left navigation menu, go to Security -> Authentication -> API Key.

  3. If OAuth Client has been created already, just click Operation->Edit, then get the Client D. Otherwise. ClickNew Click New API Key.

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  1. Enter the following API Key details, and click Save:

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Note

Never give your API KEY to a third-party platform

Your API KEY can give access to your private CX data and should be treated like a password.

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