...
Delete: Click on the “Delete” icon to open a confirmation window for deleting the connected Telegram botrule. Click on “Delete” button to delete the botrule, or click on “Cancel” to cancel the deletion. The system will prompt “It takes about 1 minute to delete the bot, and the list will be automatically updated after successful deletion”.
...
| Note |
|---|
Note: In the Route tickets based on custom rules, when you delete custom rules, keep at least one custom rule before you click Save. Otherwise, you can not save. Or, switch the tab to Route tickets to a specific chat queue, then click Save. |
...