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1. Create Tenant

To create a new tenant, select the left menu “Tenant” and click “(blue star)“.

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Note

When the tenant is disabled, agents under this tenant will not be able to log in to the CX system again until the system administrator reactivates the tenant. However, the data under the tenant will be preserved.

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4. Delete Tenant

After the tenant has been created, you can force delete the tenant by click the "(blue star)" button.

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Note

Note: Please exercise caution when utilizing this operation, as it will result in the complete deletion of tenant data, which cannot be recovered!

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5. Manage The Permissions

An administrator has the ability to restrict the permissions of a tenant post-creation. This can be achieved by, for instance, disabling the tenant's access to features such as Contact, Help Center, and other functions.

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