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When you enter the system for the first time, you will be prompted to complete the setting of Email Server.
Here, we strongly recommend that you follow the prompts to complete the configuration of Email Server! Email Server plays an important role in system management by alerting administrators when there is an exception in the system, sending relevant reports to administrators, and alerting tenant administrators when creating tenants. Let's follow the instructions to complete the Email Server setup step by step.

Table of Contents

Configure Mail Server

Currently, three email server configuration methods are supported: Custom SMTP Email Server, Gmail and Microsoft Office 365. Let's explain them one by one.

Use Custom SMTP

Follow these steps to complete the configuration of the Custom SMTP Server:

Sign in as System Administrator
Select the menu Advanced > Email Setting, and click the Mail Server tab.
Enter your SMTP server domain/address and port.
Reply to Address: the email of the sender.
Enter the username and password.
Select Encrypted Type: Select the Encrypted Type of your SMTP server, it can be None, SSL, TLS/STRTTLS

Note: You can click the "Test" button below after the configuration is completed to test whether the configuration is successful, if it is successful, there will be a success message.

Use Gmail

Gmail is also a widely used mail provider, here we can configure Gmail as an SMTP server, let's see how to configure it!

Before configure Gmail, please click "Go to Config" to complete the Gmail Integration setting, Please refer to Integrate with Gmail for details.

After Completed Gmail integration, When you select Gmail, and then click "Authorize" there will pop up a Gmail authorization login screen, Please follow the instructions in the Gmail authorization window to complete the authorization. After the authorization is completed, the configured Gmail mailbox can be used to send messages.

Use MS Office 365

MS Office 365 mailbox, or Exchange Online, is also a very well-known mail provider. Here we will show how to set the MS Office 365 mailbox as an SMTP Server.

Before configure MS Office 365, please click "Go to Config" to complete the MS Office 365 Integration setting, Please refer to Integrate with Microsoft Office 365 for details.

After Completed MS Office 365 integration, When you select Microsoft Office 365, and then click "Authorize" there will pop up a Microsoft authorization login screen, Please follow the instructions in the Microsoft authorization window to complete the authorization. After the authorization is completed, the configured Microsoft Office 365 mailbox can be used to send messages.

Select Notification Events

Select the menu Advanced > Email Setting, and click the Notifications tab, where you can decide how to send the notifications. You can decide whether to send a Notification by turning on and off a Notification Event.

For example, you can enable or disable notifications when you create a tenant, which sends an email to the tenant owner.

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For more information on notification event configuration, please see configuration on the page.

Custom your Notification Template

For notification events, we support custom email templates here. Select the menu Advanced > Email Setting, and click the "Email Template" you can completely reinvent the email templates. For instance, you can take the default Welcome Email Template (the email that is sent out when a new tenant is created) and enter some of your own text, including some of your own links and even add an email from your name and the first and last name of the user, as configured in their tenant settings.