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  • If the Linux on which Cloudfon CX will be installed is located in LAN, assign a static LAN IP address; if it's in a public network, please assign a static IP address for the public network.

  • Install all available updates & service packs before installing Cloudfon CX.

  • Do not install PostgreSQL on your Cloudfon CX Server.

  • Ensure that all power-saving options for your System and Network adapters are disabled (by setting the system to High Performance).

  • Do not install TeamViewer, VPN, and other similar software on the host machine.

  • The CloudFon CX must not be installed on a host that is a DNS or DHCP server.

  • Port must be permitted by your firewall: TCP: 9001,9006,443

  • Please also ensure the above ports have not been used by other applications.

  • Ensure server date-time is synced correctly.

  • Ensure server that must has more than 8G 16G of memory.

  • Please reserve 100G space to install & use the Cloudfon CX (The amount of disk used depends on the number of agents you plan to deploy and the subsequent session history and related files).

  • Must perform all Linux commands by the root user, please su root First.

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