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（2）From the left navigation menu, go to Inbox > Settings > Routing Rules.
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（3）If you choose to Route tickets visitors to a specific queue or agent, do the following:
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Page Comparison
General
Content
Integrations
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（2）From the left navigation menu, go to Inbox > Settings > Routing Rules.
...
（3）If you choose to Route tickets visitors to a specific queue or agent, do the following:
...