Page Comparison

Add Queue

（1）Log in to your Cloudfon CX control panel.

（2）From the left navigation menu, go to People > Chat Queue.

（3）Click Add.

Image Removed

Image Added

（4）On the New Chat Queue page, enter the Name and the Description to identify the department. And you can add required agents to the queue.

Image Removed

Image Added

（5）Then, click Save.

For more settings about Queue.