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  1. Open Google Chrome and go to the page where the issue is occurring.

  2. Look for the vertical ellipsis button and select More Tools > Developer Tools. Or you can right-click anywhere on the webpage and click Inspect on the pop-up menu.

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  3. From the panel opened, select the Network tab.

  4. Look for the Record network log button in the upper left corner of the tab, and make sure it is red. If it is grey, click it once to start recording.

  5. Select the Preserve log check box.

  6. Click the Clear button to clear out any existing logs from the Network tab.

  7. Reproduce the issue that you were experiencing before while the network requests are being recorded.

  8. Once you have reproduced the issue, right-click the network request log, and select Save all as HAR with content.

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  9. Save the file to your computer in .har format.

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