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Step by Step Instructions
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（1）Log in to the Cloudfon CX Panel.
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（2）In the left navigation bar, go to Omnichannel Widget> Settings > Ban List
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（3）On the Ban List page, select to ban visitors by ID or IP.
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On Banned Visitors page, click the Add tab.
On the New Banned Visitor page, enter the Visitor ID.
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On Banned IPs page, click the Add button.
On the New Banned IP page, enter the range of IP you wish to ban.
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（4）Click Save.