The Block Senders feature helps you block unsolicited messages from certain email addresses or domains and move them to the Ticket Junk folder or reject them.
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The Blocked Sender feature works for new tickets only. The feature does not block sender for tickets that were created prior to blocking the sender's contact identity. |
Step by Step Instructions
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Reject all future messages means all the future emails will not be created as a ticket in the system.
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Click Save.