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Step by Step Instructions

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(1)Log in your CloudFon Contact Center.

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(2)In the left navigation bar, go to Omnichannel Widget > My Widget, and then click Default Widget.

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(3)Click “Manage”

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(4)If you want to create your own Omnichannel Widget, click”Add”, and then fill in your Widget Name and Description.

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(5)If you want to edit Omnichannel Widget: click”Edit” icon, and then fill in Widget Name and Description.

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(6)Click “delete” icon, you can delete this Widget.

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