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This guide will help you get started configuring the CloudFon CX inbox to suit your needs and point you in the direction of different things to review before going live. Work through each section step by step. To configure each area, you will need to decide on the features and configuration you wish to use. Once you have worked through the guide, you'll be ready to launch. |
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CloudFon CX allows you to connect with your email, SMS, and Social accounts. You can add your email, SMS, WhatsApp, Facebook, and Instagram channel accounts to CloudFon CX. CloudFon CX also provides Messenger and Secure Messaging channel for asynchronous messaging services. You can choose to integrate your existing accounts with CloudFon CX or use services provided by CloudFon CX.
Follow the guides to add your accounts to CloudFon CX.
Email: To learn how to connect your email accounts, see this article.
Facebook: To learn how to connect your Twitter and Facebook accounts, see this article.
Instagram: To learn how to connect your Instagram accounts, see this article.
WhatsApp: To learn how to integrate your WhatsApp account, see this article.
SMS: To learn how to integrate your SMS channel, see this article.