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Agent Name: Agent Name, used to log in.
First name and Last name: The agent's name.
Agent Roles: The roles that the agent act as in your team.
Skills: Select which skills the agent have.
Mobile Number: Mobile Number.
2FA：Two-Factor Authentication.
Email: The agent's email address.
Title: Title information, can be displayed to visitor in the header of the chat window.
Bio: Bio information, can be displayed to visitor in the header of the chat window.
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