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Add New Queue
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(1)Log in to your Cloudfon CX control panel.
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(2)From the left navigation menu, go to People > Chat Queue.
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(3)Click Add.
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(4)On the New queue page, enter the queue name and add agents to the queue. You can add descriptions to help you identify the queue.
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(5)Click Save.
Now you have successfully created a queue.
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