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Step by Step Instructions
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（1）Log in to your Cloudfon CX Control Panel.
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（2）From the left navigation menu, go to Global Settings > Office Hours.
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（3）Select your Time Zone.
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（4）On the Working Hours tab, add your working hours and Away Status for the days on which your customer service team is working.
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（5）Click Apply To, you can choose to apply to all weekdays or every day.
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（6）On the Holidays tab, click the Add Holiday button to set your holidays. You can also remove an existing holiday from the Operations column.
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（7）Click Save.