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Cloudfon CX supports unlimited agents and allows you to collaborate with other agents during a chat session. You can add multiple agents to your Cloudfon CX account according to your needs.

Add Agents

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  1. Log in to your Cloudfon CX control panel.

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  1. From the left navigation menu, go to People > Agents.

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  1. Click Add.

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  1. Enter the agent’s information.

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