Two-Factor Authentication (2FA) is a security process in which two different authentication factors must be provided to verify your identity. It helps protect your CloudFon CX account from unauthorized access by adding a second-level security layer to your primary-level authentication. The 2FA process is not necessary for all sites. However, CloudFon CX suggests that it should be set up to enhance your account security further. With more robust security like 2FA, you can secure your customer's valuable data from unauthorized access and other cybercrimes.
Note: If your agent or super-agent is logged in using Single Sign On (SSO), 2FA will not be available to them. However, it will be available to the administrator even if logged in using SSO.
Set Up 2FA
If you are setting up the 2FA for the first time for your account, you can do it via CloudFon CX Control Panel.
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