A widget is a set of configurations that define the style of your chat button and visitor side windows. One widget has its specific widget code. With CloudFon Omni-Widget, you can put a chat button onto multiple webpages by installing the same widget code onto all your webpages. If you want to put buttons of different looks onto different websites/webpages, you need to create multiple widgets and then add different codes of the widgets to the corresponding websites or webpages.To do this, you need to first enable the Multiple widgets feature, create new widgets, customize the widget based on the style of the website/webpage, get and paste the code of the widget to the webpageallows you to create and deploy multiple widgets. This enables you to offer personalized support to your customers.
For example, the support experience on your ‘product listing’ page may need to be different from the one on your order tracking page. Similarly, if you operate multiple brands, the support experience for each of them needs to be unique. With multiple widgets, customers can have unique experiences on different pages, tailored to their needs at the time. Let’s look at how to set up and manage multiple widgets on CloudFon.
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