In CloudFon CX, you can create and edit Omnichannel Widget.
Step by Step Instructions
Log in your CloudFon Contact Center.
In the left navigation bar, go to Omnichannel Widget > My Widget, and then click Default Widget.
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Click “Manage”
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If you want to create your own Omnichannel Widget:
a. Click”Add”.
b. Fill in your Widget Name and Description, and then click Save.
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If you want to edit Omnichannel Widget:
a. Click”Edit” icon.
b. Fill in Widget Name and Description, then click Save.
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Click “delete” icon, you can delete this Widget.
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