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This guide will take you through the process of applying for a WhatsApp account with Twilio. The entire process can take two to four weeks.

Info

Prerequisites: What you need before applying

  1. A Twilio account. You can create one here for free: https://www.twilio.com/try-twilio

  2. A Twilio phone number. You can purchase one here; it will cost you a minimum of $1 per month, depending on your region https://www.twilio.com/console/phone-numbers/search

  3. A verified Facebook Business Manager ID. You can obtain this from your Facebook Business settings. (Please note: This is not the same as your Facebook page ID).If your Facebook Business ID is not verified, follow the following instructions to obtain verification. The process takes about one week: Facebook Business page verification (fb.com)

Step 1: Request Access with Twilio

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For this step, you'll need to make sure you have a Twilio number. You can purchase one: https://www.twilio.com/console/phone-numbers/search

Once you have a number, navigate to Programmable Messaging → WhatsApp Senders: https://www.twilio.com/console/sms/whatsapp/senders

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Click on "+" and add the number you wish to use, along with your WhatsApp profile information (name, address, logo, etc.) Please ensure that you follow the guidelines mentioned on-screen:

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