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Templates are reusable messages that you can send to your customers, with a few variables that you can customize. These are useful for notifications, and can be sent directly from CloudFon inbox.

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Here’s an example of what a template looks like:

Your order for {{1}} for a total of {{2}} is confirmed. The expected delivery is {{3}}.

You can use this template to send the following message:

Your order for five meals for a total of $30 is confirmed. The expected delivery is in 2 days.

How do I send a message using a WhatsApp template?

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In the above example, there are a few templates registered in my account. Selecting the template named fona_ticket allows me to fill in the required variables, as shown below:

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Replace the variables (if you have any):

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