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When the push certificate of the iOS application is correctly configured in the CX product, the application server can smoothly send push requests to the APNS server. After the user's iOS device receives the push notification from the APNS, a prominent notification banner will appear at the top of the screen or on the lock screen. The notification content includes the application icon, title, subtitle (if set), and brief message content. The user can directly click on the notification to open the corresponding application program and enter the relevant function page, achieving seamless information interaction.
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Mobile Android Push
Similarly, on the Android side, once the relevant certificates and the connection to the FCM service are configured, the push messages sent by the application server will quickly reach the user's Android device through the FCM server. The device will display a notification in the notification bar, and the notification style follows the Android system specifications, which can include the application icon, title, message summary, etc. The user can pull down the notification bar to view the detailed notification content, and click on the notification to launch the application or directly jump to the specified page within the application, ensuring that the user does not miss any important information.
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