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Through custom SSO, you can conveniently add the required IdPs according to your own needs. Currently, we support the common IdPs based on OpenID Connect. The following will take the well-known KeyCloak as an example to illustrate the detailed configuration.

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  1. Go to https://{your_keycloak_domain}/realms/{realmname}/.well-known/openid-configuration to get URL information for CX system connection.

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Note

  • Scope indicates the value ​​that the cx CX system is allowed to obtain from KeyCloak. openid is required, profile and email are optional. For other scopes you want to add, you can copy from KeyCloak > Realm > Client scopes.

  • Each scope is separated by a comma and cannot contain any space ahead of or behind the comma.

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