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Through custom SSO, you can conveniently add the required IdPs according to your own needs. Currently, we support the common IdPs based on OpenID Connect. The following will take the well-known KeyCloak as an example to illustrate the detailed configuration.

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  1. Go to https://{your_keycloak_domain}/realms/{realmname}/.well-known/openid-configuration to get URL information for CX system connection.

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  1. In the Scope input box, you can fill in Openidopenid, profile, email.

Note

  • Scope indicates the value ​​that the cx system is allowed to obtain from KeyCloak.

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  • openid is required, profile and email are optional.

  • Each scope is separated by a comma and cannot contain any space ahead of or behind the comma.

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  1. Select the tenants that will be allowed to use this custom application for SSO login.

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