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With WhatsApp Business API , your account lives entirely in the cloud, and cannot be connected to the regular WhatsApp mobile app. It will only be accessible through the CloudFon CX CloudCX inbox.
What you need to get started
You will require an account with one of our WhatsApp providers in order to be able to connect WhatsApp to CloudFonCloudCX.
The providers we support are:
Twilio
MessageBird
WhatsApp 24-hour customer service window
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To learn more about message templates and how you can use them, check out this article: