Cloudfon CX’s Social Media Integration allows your agents to provide support for a wider range of your customers. Now you can handle social media queries within your Cloudfon CX Agent Console. The integration process just requires a few simple steps before you can engage with your Facebook Page.
Step by Step Instructions
（1）Log in to your Cloudfon CX account.
（2）From the left navigation menu, go to Inbox > Channel > Facebook.
（3）Click Add Facebook Page.
（4）Log in with your Facebook account.
（5）Click Continue as XXX.
（6）Create or Select a Facebook page
（7）Click Done
（8）Click OK
（9）If all correct, you will see success.
（10）The connected Facebook accounts will be listed on the Facebook page. You can enable/disable or delete these Facebook Pages.
