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（5）If you select Use pre-chat form, set the team name and define Greeting Message, and choose Display agent avatars if needed.
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（9）Select your Flow from the drop-down list.
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（10）If required, you can also turn on the Enable input area toggle key.
Note: By default, the visitor input area inside the chat window is turned off for the flow. If you want to allow visitors to send content to the flow, you can enable it.
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（11）Click Save.
| Info |
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Now you have successfully customized your pre-chat window. The new settings will take effect automatically and immediately. You can refresh your website and see how the settings work to your satisfaction. |