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（4）Enter the agent’s information.
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Agent NameAccount(Required): Agent Name, used to log in.
First name(Required) and Last name: The agent's display name.
Alias(Required): Agent's name is displayed to visitors in the chat window.
Email(Required): The agent's email address.
Phone: The agent's phone number.
Chat Queue: Select which queue the agent belongs to. For more settings about Chat Queue.
Agent Roles: The roles that the agent act as in your team. For more settings about Agent Roles.
Skills: Select which skills the agent have. For more settings about Skills.2FA: Enable Two-Factor Authentication. Email verification code is required when you log in. For more settings about 2FA.Email(Required): The agent's email address.
Title: Title information, can be displayed to visitor in the header of the chat window.
Bio: Bio information, can be displayed to visitor in the header of the chat window.
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