Install CloudCX Application Server
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Consider using a object storage option provided by AWS, Azure etc, if you want to stay flexible and accomodate accommodate the growing storage requirements. CloudCX also supports other s3 api S3 API compatible services, for example: Minio.
Note: Local storage is recommended to be selected only in the test environment or if there is no large capacity expansion requirement in the future. We recommend using object storage to meet the storage expansion requirements that may exist in the future.
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CPU requirements are dependent on the usage and expected workload. Your workload is influenced by factors such as - but not limited to - how active your users are, how many conversations do you recieve receive and the conversation channels which you are using.
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Memory requirements are dependent on the usage and expected workload. Your workload is influenced by factors such as - but not limited to - How active your users are, how many conversations do you recieve receive and the conversation channels which you are using.
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If the Linux on which CloudCX will be installed is located in a LAN, assign a static LAN IP address; if it's in a public network, please assign a static IP address to the public network.
Install all available updates & service packs before installing CloudCX.
Do not install PostgreSQL on your CloudCX Server.
Ensure that all power-saving options for your System and Network adapters are disabled (by setting the system to High Performance).
Do not install TeamViewer, VPN, and other similar software on the host machine.
CloudCX must NOT be installed on a host that is a DNS or DHCP server.
Port must be permitted by your firewall: TCP: 9006, 9001, 443
Please also ensure the above ports have not been used by other applications.
Ensure server date-time is synced correctly, how to check date-time?
Ensure the server must have at least 8G of memory.
Please reserve 50G space to install & use the CloudCX application.
Should perform all Linux commands by the root user, please su root First.
Note: If the CloudfCX CloudCX runs on a Cloud platform such as AWS, and the cloud platform has the firewall itself, you MUST open the ports on the cloud platform firewall too.
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Note: /opt/cloud_cx/ is an example here, you can change to your directory name, and this directory will storage store user data.
Download install scripts
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Note: Please MUST replace the Variables in the above command with the correctly correct value
${tag} is the release version of CloudCX, for example: 3.2.3
${db_addr} is the Database Server address of CX (Midware Services Address). It is recommended to keep the Midware in the same LAN for local installations or on the same switch for cloud installations to ensure better performance and connectivity.
${db_passwd} is the password of the database
${redis_passwd} is the password of the Redis
Login and configure the CloudFon CXCloudCX.
Open Browser, input “https://host:9006/”, the “host” is the IP address or domain name of your CloudCX server (Linux Server).
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Midware Server includes database and caching services，default services, default database is MariaDB and the caching service is Redis. Normally, they will be deployed on the same server. You can install it with one click according to our Midware Service installation script.
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If the Linux on which Midware will be installed is located in a LAN, assign a static LAN IP address; if it's in a public network, please assign a static IP address to the public network.
Install all available updates & service packs before installing Midware.
Do not install PostgreSQL on your Midware Server.
Ensure that all power-saving options for your System and Network adapters are disabled (by setting the system to High Performance).
Do not install TeamViewer, VPN, and other similar software on the host machine.
Midware must NOT be installed on a host that is a DNS or DHCP server.
Ensure server date-time is synced correctly, how to check date-time?
Ensure the server must have at least 8G of memory.
Please reserve at least 10G space to install the Midware application.
Midware recommends deploying on the same LAN as the CloudCX application server(It's best to use the same switch in the cloud)
Mideware can also be deployed under different switches in the cloud, which requires exposing the ports of the database and Redis. Firewall policies can be added to control that only CloudCX application servers are allowed to access.
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Note: /opt/cloud_cx/ is an example here, you can change to your directory name, and this directory will storage store user data.
Download install scripts
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Install docker environment and configure firewalfirewall.
| Code Block |
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/bin/sh install_docker_cx.sh |
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Note: Please MUST replace the Variables in the above command with the correctly correct value
${db_passwd} is the password of the database what you want to set.
${redis_passwd} is the password of the Redis what you want to set.
Uninstall
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CloudCX
Please use the below steps to uninstall the Cloudfon CX CloudCX for Linux.
Uninstall the CX
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