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(4)Click Connect with ZOHO and then provide your ZOHO login credentials.
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Info |
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Note: CloudFon also supports you to custom integration with ZOHO CRM. |
(1)Zoho Configuration
Login your zoho by https://api-console.zoho.com/ and goto Add Client -> Client Type(Server-based Applications)
Click to Add Client
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Fill in some information necessary to create the app and then click "save"
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Re-enter Applications, find the newly created application in the list on the left, click the title, enter the information page.
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Copy Client ID and Client Secret, it will be used later
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(2)Cloudfon CX Configuration
Click custom configuration.
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Fill in the Client Id and Client Secret of your Zoho application into Client-id and Client-Secret, and fill "https://accounts.zoho.com" into both Account Server Address and CRM address.
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Copy Authorized Redirect URL
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Go back to Zoho App and past the copied Authorized Redirect URL into Authorized Redirect URIs.
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Click Next to connect with ZOHO CRM.
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Integration with WebChat/Inbox
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